Community-Informed Education, Systems Navigation & Resource Connection.
Community-Informed Education, Systems Navigation & Resource Connection.
Educational workshops that help healthcare organizations move from awareness to action through Indigenous lived experience, patient partnership, systems navigation, and practical strategies that strengthen trust, communication, and culturally safer care.
Designed for healthcare organizations, health authorities, leadership teams, universities, researchers, physicians, nurses, social workers, educators, and frontline staff seeking meaningful, practical approaches to improving patient experiences and organizational practice.
Sessions combine storytelling, reflection, experiential learning, discussion, and culturally grounded teachings to create engaging learning experiences that participants can apply in everyday practice.
A lived-experience perspective on navigating healthcare systems and understanding the barriers Indigenous patients and families may encounter while seeking care.
Drawing on personal experience, healthcare systems knowledge, patient partnership, and advocacy, this workshop explores how healthcare interactions shape trust, communication, and access to care.
Participants will examine practical ways to strengthen patient experiences while building more responsive and culturally safer systems.
Ideal for: Healthcare providers, leadership teams, patient experience teams, Indigenous Health teams, social workers, educators, researchers, and healthcare organizations.
Duration: 60–90 Minutes
Cost: Available upon request.
Moving beyond awareness to explore what cultural safety looks and feels like from the perspective of Indigenous patients and families.
Rather than focusing only on theory, this workshop examines how everyday interactions, organizational culture, communication, and decision-making influence trust, belonging, and patient outcomes.
Participants leave with practical approaches that can be applied immediately within their own roles and organizations.
Ideal for: Hospitals, health authorities, healthcare organizations, leadership teams, universities, professional development programs, and frontline staff.
Duration: 60–90 Minutes
Cost: Available upon request.
A practical workshop exploring communication, relationship-building, and trauma-informed approaches that strengthen trust between healthcare providers, patients, and families.
Participants explore how communication influences emotional safety, help-seeking, patient engagement, and healthcare experiences while learning practical strategies that support respectful, culturally responsive care.
Ideal for: Healthcare providers, emergency departments, community health teams, social workers, allied health professionals, and frontline staff.
Duration: 60–90 Minutes
Cost: Available upon request.
Explore healthcare through the lived experiences of Indigenous patients and families to better understand how systems, relationships, and environments influence care.
Through storytelling, reflection, and discussion, participants examine barriers, strengths, and opportunities to improve patient experiences while considering how their own role contributes to safer, more compassionate healthcare.
Ideal for: Healthcare organizations, patient experience teams, educators, healthcare leaders, researchers, and interdisciplinary care teams.
Duration: 60–90 Minutes
Cost: Available upon request.
Explore what meaningful Indigenous identification should lead to and why identification alone does not improve patient experiences.
This workshop focuses on moving beyond policy toward practical action by examining referral pathways, Indigenous supports, community partnerships, and organizational responsibilities that help ensure patients are connected to culturally appropriate care.
Content can be tailored to local Indigenous communities, healthcare organizations, referral pathways, and available resources.
Ideal for: Health authorities, Indigenous Health teams, patient experience teams, registration staff, leadership, social workers, healthcare providers, and quality improvement teams.
Duration: 60–90 Minutes
Cost: Available upon request.
Samantha Durocher - Cultural Safety Education
I acknowledge that my work takes place on the unceded territories of the Fraser Salish Peoples — including Kwantlen, Katzie, Semiahmoo, Tsawwassen, and Qayqayt Nations.
British Columbia, Canada
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