Informational advocacy and education only. Not clinical or crisis support.

Samantha Durocher - Advocacy & Education
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Samantha Durocher - Advocacy & Education
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Grounding Indigenous Voices in Care, Ethics, and Education

Grounding Indigenous Voices in Care, Ethics, and Education Grounding Indigenous Voices in Care, Ethics, and Education Grounding Indigenous Voices in Care, Ethics, and Education

Community-informed advocacy, learning, and education rooted in lived experience and cultural safety.


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Workshops

Grounding Indigenous Voices in Care, Ethics, and Education

Grounding Indigenous Voices in Care, Ethics, and Education Grounding Indigenous Voices in Care, Ethics, and Education Grounding Indigenous Voices in Care, Ethics, and Education

Community-informed advocacy, learning, and education rooted in lived experience and cultural safety.


Learn More
Workshops

About Samantha Durocher (Buchsdruecker)

 I am a member of Big River First Nation and a Cree (nêhiyaw) and Spanish woman, a First Nations advocate, educator, and Indigenous patient partner with lived experience navigating healthcare, child welfare, and mental health systems as an Indigenous mother. 


My work is grounded in lived experience, advocating for myself and my children during moments of crisis and witnessing how Indigenous families are often misunderstood, unsupported, or harmed within systems meant to provide care. What began as survival and self-advocacy evolved into a commitment to help other Indigenous families better understand and navigate these systems safely and confidently.


I work with BC Emergency Health Services (BCEHS) as an Inter-Facility Emergency Medical Call Taker and serve as an Indigenous Patient Partner with Fraser Health Authority. These roles inform my system-level understanding of healthcare processes, communication dynamics, and how Indigenous patients and families can request Indigenous Liaison or Indigenous Health supports within Fraser Health hospitals when those supports have been requested but not provided.


My work focuses on bridging community experience and institutional systems through culturally grounded education, structured navigation support, and systems-level advisory collaboration. It is rooted in relationship, accountability, and the belief that Indigenous families deserve clarity, dignity, and culturally safe care.


My advocacy work is community-based and informational in nature. I am not a licensed clinician and do not provide clinical care, counselling, crisis intervention, legal representation, or case management.

A Three-Arm Model

 My work operates through three integrated arms designed to support Indigenous communities while strengthening institutional systems.


Each arm has clear boundaries, defined scope, and sustainable structure.

How I Work

My work is grounded in lived experience, cultural safety education, and respectful collaboration with both Indigenous communities and institutions. I focus on bridging understanding between Indigenous communities and healthcare systems through education, dialogue, and systems-informed advocacy.

Cultural Safety Education & Systems Bridging

I offer workshops, presentations, and learning conversations that support healthcare organizations, research teams, and community groups in understanding Indigenous experiences within healthcare systems.


Topics may include:

• Indigenous patient experiences in healthcare
• Cultural safety and trauma-informed communication
• Systems navigation and advocacy
• Community-informed learning for institutions


These sessions are educational and reflective, designed to support ongoing learning and systems improvement.

Navigation & Advocacy Support (Short-Term)

I provide 5-session informational support to help individuals and families better understand healthcare systems and available Indigenous resources.


Support may include:

  • Explaining healthcare processes and next steps
  • Helping individuals prepare questions for providers
  • Sharing information about Indigenous health services and supports
  • Understanding Status (Indian Act) forms and registration processes
  • Clarifying the differences between First Nations, Métis, and federal Status systems
  • Helping individuals and families understand lineage, identity, and how government systems may apply to their situation
  • Connecting people to appropriate community resources
     

This support is informational only and does not include case management or clinical advice.

Emergency Room Advocacy Support (Relational, Remote & Request-Based)

In urgent situations, I may provide short-term informational advocacy when Indigenous health supports have not yet been engaged.


Support may include:

  • Guidance on requesting Indigenous Liaison or Indigenous Health services
  • Helping families understand hospital processes
  • Sharing Indigenous-specific community resources


Once Indigenous Liaison or healthcare teams are engaged, my role steps back so that care can be coordinated appropriately.

Grants, Research & Systems Advisory

 I collaborate with research teams, community organizations, and institutions on projects that involve:


  • Lived Experience Consultation
  • Community-informed Education
  • Knowledge Translation
  • Cultural Safety Learning Initiatives


This work helps ensure community perspectives are reflected in research and systems improvement efforts.

Collaboration & Agreements

 Work may take place through:


  • Workshops and Speaking Engagements
  • Consulting Agreements
  • Research Partnerships
  • Grant Collaborations


Community-based education may sometimes be supported through honorariums or grants when available.

Scope of Practice

I am not a licensed healthcare provider, social worker, counsellor, therapist, lawyer, or crisis responder.

My work focuses on education, information sharing, and systems navigation support.


I do not provide:


  • Clinical Care
  • Mental Health Treatment
  • Crisis Intervention
  • Legal Advice
  • Ongoing Case Management


In situations of immediate crisis or medical emergency, please contact 911 or attend the nearest Emergency Department.

When to Contact Me

  You may wish to reach out if:


  • You or a loved one are currently in an Emergency Room and Indigenous support has been requested but not provided
  • You are seeking guidance navigating healthcare systems, Status (Indian Act), or Indigenous health benefits
  • You are unsure about eligibility for Status or need help understanding lineage and registration processes
  • You are confused about the differences between First Nations, Métis, and federal Status systems
  • You would like support preparing questions or next steps before connecting with healthcare providers or community services
  • You are an organization seeking workshops, advisory collaboration, or systems education
  • You are interested in culturally grounded workshops that support Indigenous self-advocacy

Experience & Roles

Current Roles

Education, Ongoing & Upcoming Training

Professional Background

Indigenous Patient Partner – Fraser Health Authority


 Research Co- Applicant & Indigenous Patient Partner – PARLab (UBC), Dr. Nichole Fairbrother


Inter-Facility Emergency Medical Call Taker – BC Emergency Health Services


Independent Indigenous Advocate & Educator

Professional Background

Education, Ongoing & Upcoming Training

Professional Background

Healthcare administration & clinical systems experience
(BC Children’s Hospital,  clinics, emergency health services).


Emergency and inter-facility systems navigation across BC.


Patient and family-facing roles in high-acuity healthcare environments.
 

Education, Ongoing & Upcoming Training

Education, Ongoing & Upcoming Training

Education, Ongoing & Upcoming Training

Indigenous Canada 

 University of Alberta


San’ Yas Indigenous Cultural Safety Training


Indigenous Awareness Canada Training


Nursing Unit Clerk


Paralegal Studies


Trauma-Informed Practice,

Peer Support,

Decolonizing Your Helping Practice, Weaving Indigenous and Western Healing Approaches 

Crisis & Trauma Resource Institute
 


Invited Teachings & Speakings

Institutional & Research Collaboration

Education, Ongoing & Upcoming Training

Peace Arch Hospital – Grand Rounds (Co-presenter)


Legal Aid BC – Indigenous Mothering 


UBC Medical School – Children with Health Complexity


Partnership for Women’s Health Research Canada – Guest Speaker


Fraser Health Authority & Katzie First Nation - Talking Circle: Cultural Safety and Healing in Feedback 

Institutional & Research Collaboration

Institutional & Research Collaboration

Institutional & Research Collaboration

Co-applicant  & patient partner on CIHR-funded maternal mental health research.


Letters of support and lived-experience guidance informing culturally safe research design.


 Samantha Durocher Cultural Safety Education provides consulting support to research teams, health authorities, universities, and organizations seeking Indigenous-informed engagement and culturally safe research design. Services include grant partnership, advisory roles, letters of support, and structured consultation.

About Credentials

Institutional & Research Collaboration

Institutional & Research Collaboration

 My work is grounded in lived experience, community accountability, and professional systems knowledge. I do not present myself as a clinician and do not provide clinical or crisis services. 

Reflections shared here are offered voluntarily and with consent. They describe experiences with informational advocacy, education, or systems navigation support. This site does not provide clinical or crisis services. Reflections may be shared anonymously and are reviewed before publication.


Samantha Durocher

Reflections & Feedback

Community & Systems Engagement

This space documents my ongoing learning, teaching, and engagements with communities, organizations, and systems. Reflections shared here are offered with humility and respect,  do not represent any single Nation or community and do not represent individual advocacy or ongoing support relationships. 


Working Together

Please reach me at hello@samanthadurocher.ca if you cannot find an answer to your question.

No. I do not provide crisis support or formal case management. 


My work focuses on advocacy, education, and community-informed learning within healthcare, research, and organizational settings. If you are in need of immediate support, I encourage you to reach out to local crisis or local community services in your area.


I share free, community-based resources and information when requested. This support is informational and time-limited and does not replace professional services, crisis response, or formal case management.


I do not provide ongoing individual or family support.


I work with communities and organizations through relationship-based, consent-informed engagement. This includes listening to community experiences, supporting reflection and learning, and bringing community-informed insights back into systems in respectful and accountable ways.


My approach is grounded in cultural safety, trauma-informed practice, and ethical engagement, with care taken to align expectations in advance.


 My role is advocacy-focused and limited to supporting communication and requesting Indigenous Liaison or Indigenous Health involvement when it has been requested but not provided.


Indigenous Patient Liaisons and Indigenous Health teams work inside hospitals and are responsible for ongoing care and support.


 No. I do not monitor hospitals or emergency departments. I only become aware of situations when individuals or families reach out directly or request information. 


Once Indigenous Liaison or Indigenous Health support is engaged, my advocacy role ends. Ongoing care, decision-making, and follow-up are the responsibility of the hospital team, treatment providers, and family supports. 


Yes. Educational sessions, speaking engagements, advisory work, and collaborative projects are offered through honoraria or contractual agreements. The approach is discussed in advance and determined collaboratively based on scope, setting, and context.


This helps ensure the work is sustainable and respectful of the preparation and lived experience involved.


 Individual and family community support is not billed and is offered without expectation of compensation. 


I am not currently operating as a formal organization or nonprofit. I work independently and may collaborate with healthcare organizations, research teams, and community partners in advisory, educational, or patient-partner roles.


Any affiliations or collaborations are clearly identified within the context of specific projects or engagements.


Topics I engage with include Indigenous cultural safety, trauma-informed care, ethical engagement, healthcare and child welfare system navigation, patient and family perspectives, and community-informed approaches to care and research.


Topics and formats are always shaped collaboratively to fit the audience and setting.


Yes. My work is informed by lived experience as an Indigenous mother navigating healthcare, child welfare, and mental health systems, alongside community engagement and professional collaboration.


Lived experience is shared thoughtfully and intentionally, with care taken to prioritize respect, boundaries, and purpose.


This work is best suited for organizations, teams, and institutions seeking to deepen their understanding of Indigenous experiences in healthcare, education, and social systems through ethical, trauma-informed engagement.


It also includes relationship-based learning with Indigenous communities, Friendship Centers, and First Nations when invited, with the intention of listening, learning, and respectfully bringing community-informed insights back into organizational and system spaces. Community engagement is approached with humility, consent, and accountability, and does not position me as a representative for any single Nation or community.


Contact Me

Please note: I am only able to respond to inquiries that fall within the scope described above. I am not able to provide ongoing individual advocacy, crisis support, or care coordination.

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Questions or Comments

If you’re interested in collaboration, education, or advisory work, you’re welcome to get in touch.


Please note: I am not able to provide crisis support or direct case management through this site.

Samantha Durocher - Cultural Safety Education

British Columbia, Canada

604.757.0600 hello@samanthadurocher.ca

Availability Varies

Meetings By Appointment

Social

Samantha Durocher - Cultural Safety Education

I acknowledge that my work takes place on the unceded territories of the Fraser Salish Peoples — including Kwantlen, Katzie, Semiahmoo, Tsawwassen, and Qayqayt Nations.

British Columbia, Canada


Copyright © 2025 Samantha Durocher - Cultural Safety Education  - All Rights Reserved.

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